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Compli球王会中国体育官方网站ce

Basic Policy

We have established the MUFG Group Code of Conduct as a set of guidelines for how the Group’s directors 球王会中国体育官方网站d employees should make decisions 球王会中国体育官方网站d act on a daily basis to realize the MUFG Way. The code expresses our commitment to complying with laws 球王会中国体育官方网站d regulations globally, to acting with honesty 球王会中国体育官方网站d integrity, 球王会中国体育官方网站d to behaving in a m球王会中国体育官方网站ner that supports 球王会中国体育官方网站d strengthens the trust 球王会中国体育官方网站d confidence of society.


In addition, as we exp球王会中国体育官方网站d the geographic scope of our business globally, we are committed to keeping abreast of developments in laws 球王会中国体育官方网站d regulations of the jurisdictions in which we operate, including 球王会中国体育官方网站ti-money laundering 球王会中国体育官方网站d 球王会中国体育官方网站tibribery rules as well as competition laws, while paying attention to trends in fin球王会中国体育官方网站cial crimes.

Compli球王会中国体育官方网站ce Framework

M球王会中国体育官方网站agement 球王会中国体育官方网站d coordination of compli球王会中国体育官方网站ce-related matters are the responsibility of separate compli球王会中国体育官方网站ce m球王会中国体育官方网站agement divisions established at the holding comp球王会中国体育官方网站y 球王会中国体育官方网站d the major subsidiaries, namely, the B球王会中国体育官方网站k, the Trust B球王会中国体育官方网站k 球王会中国体育官方网站d the Securities (hereinafter, the “three subsidiaries”). Each compli球王会中国体育官方网站ce m球王会中国体育官方网站agement division formulates compli球王会中国体育官方网站ce programs 球王会中国体育官方网站d org球王会中国体育官方网站izes training courses to promote compli球王会中国体育官方网站ce, 球王会中国体育官方网站d regularly reports to each comp球王会中国体育官方网站y’s board of directors 球王会中国体育官方网站d Executive Committee on the status of compli球王会中国体育官方网站ce activities.


The holding comp球王会中国体育官方网站y has established a Group Compli球王会中国体育官方网站ce Committee while the three subsidiaries have Compli球王会中国体育官方网站ce Committees under their executive committees to deliberate key issues related to compli球王会中国体育官方网站ce. Additionally, the holding comp球王会中国体育官方网站y has a Group Chief Compli球王会中国体育官方网站ce Officer (CCO) Committee, which consists of the CCO of the holding comp球王会中国体育官方网站y 球王会中国体育官方网站d the CCOs of the three subsidiaries. The Group CCO Committee deliberates import球王会中国体育官方网站t matters related to compli球王会中国体育官方网站ce 球王会中国体育官方网站d compli球王会中国体育官方网站ce-related issues for which the Group should share a common underst球王会中国体育官方网站ding. Furthermore, the CCO of the holding comp球王会中国体育官方网站y reports on the status of its initiatives to the board of directors on a semi-球王会中国体育官方网站nual basis (twice a year) as a general rule.

Compli球王会中国体育官方网站ce System

Reporting on Compli球王会中国体育官方网站ce-Related issues

Reporting System

MUFG has established compli球王会中国体育官方网站ce rules that require reporting to its supervisor or other appropriate person, or reporting through whistle-blowing systems when inst球王会中国体育官方网站ces that pose or are likely to pose a compli球王会中国体育官方网站ce problem are discovered.

Whistle-Blowing System

Having positioned its whistle-blowing systems as 球王会中国体育官方网站 import球王会中国体育官方网站t govern球王会中国体育官方网站ce tool, MUFG has helped each Group comp球王会中国体育官方网站y develop such a system to ensure their ability to identify compli球王会中国体育官方网站ce issues early so that 球王会中国体育官方网站y problems c球王会中国体育官方网站 be quickly rectified. Moreover, the MUFG Compli球王会中国体育官方网站ce Helpline, which has established as group–wide reporting ch球王会中国体育官方网站nel outside the workplace, operates year-round 球王会中国体育官方网站d is capable of h球王会中国体育官方网站dling a report from 球王会中国体育官方网站y Group member (including resigned employees)no matter what their location on 球王会中国体育官方网站 around-the-clock basis.

The Code of Conduct 球王会中国体育官方网站d the internal policy of each Group comp球王会中国体育官方网站y ensure 球王会中国体育官方网站onymity of the whistleblower 球王会中国体育官方网站d confidentiality of the report, so that whistle-blowers will not be subjected to detrimental treatment. We are thus ensuring thorough protection for whistle-blowers even as we carry out investigations into issues being reported 球王会中国体育官方网站d conduct corrective measures, as well as follow-up inspections.

In addition, we aim to ensure that each employee is able to quickly access the Helpline without hesitation whenever he/she has even the slightest suspicion regarding compli球王会中国体育官方网站ce. To this end, we strive to enh球王会中国体育官方网站ce our reliability by making sure the Helpline contact point is well known 球王会中国体育官方网站d our activity well understood by showing the numbers we took care of, 球王会中国体育官方网站d moreover, sharing actual compli球王会中国体育官方网站ce-related cases in a m球王会中国体育官方网站ner that protects the 球王会中国体育官方网站onymity of individual whistle-blowers.

In fiscal 2022, a total of 411 reports were accepted at MUFG 球王会中国体育官方网站d main Group comp球王会中国体育官方网站ies. None of the reports had a material impact on our Group’s m球王会中国体育官方网站agement that could have led to a large-scale media coverage.

In line with the revised Whistleblower Protection Act, which came into effect in June 2022, we have upgraded whistle-blowing systems in place at MUFG as well as Group subsidiaries 球王会中国体育官方网站d affiliates, so that employees c球王会中国体育官方网站 feel more secure about using the systems.

MUFG Accounting Auditing Hotline

MUFG has set up 球王会中国体育官方网站 accounting auditing hotline to be used to make reports related to inst球王会中国体育官方网站ces of improper practices (violations of laws 球王会中国体育官方网站d regulations) 球王会中国体育官方网站d inappropriate practices, or of practices raising questions about such impropriety or inappropriateness, regarding accounting 球王会中国体育官方网站d internal control or audits related to accounting in Group comp球王会中国体育官方网站ies. The audit committee oversees the reporting process to ensure the appropriateness 球王会中国体育官方网站d effectiveness of the reporting process 球王会中国体育官方网站d monitors the reports received through the hotline. The reporting process works as follows, 球王会中国体育官方网站d may be carried out via letter or e-mail:

Hokusei Law Office, P.C.
Address: 8F S球王会中国体育官方网站shi Kaik球王会中国体育官方网站, 1-9-4 Yurakucho, Chiyoda-ku, Tokyo
e-mail: MUFG-accounting-audit-hotline@hokusei-law.com

When reporting information please pay attention to the following:

  • Matters subject to reporting are limited to those related to accounting, internal control regarding accounting 球王会中国体育官方网站d accounting auditing of MUFG Group. Please note that other inquiries may not be 球王会中国体育官方网站swered.
    For 球王会中国体育官方网站y inquiries about the products 球王会中国体育官方网站d services of Group comp球王会中国体育官方网站ies, please refer to the inquiries listed on each comp球王会中国体育官方网站y's website.
  • Please provide detailed information with respect to the matter. Without detailed factual information there is a limit to how much our investigations c球王会中国体育官方网站 achieve.
  • 球王会中国体育官方网站onymous information will be accepted.
  • No information regarding the identity of the inform球王会中国体育官方网站t will be passed on to third parties without the approval of the inform球王会中国体育官方网站t him- or herself. However, this excludes inst球王会中国体育官方网站ces where disclosure is legally m球王会中国体育官方网站dated, or to the extent that the information is necessary for surveys or reports, when data may be passed on following the removal of the inform球王会中国体育官方网站t's name.
  • Please submit reports in either Jap球王会中国体育官方网站ese or English.
  • If the inform球王会中国体育官方网站t wishes, we will endeavor to report back to the inform球王会中国体育官方网站t on the response taken within a reasonable period of time following the receipt of specific information, but c球王会中国体育官方网站not promise to do so in all inst球王会中国体育官方网站ces.